Guide
Your account settings
Sign-in methods, your password, signed-in devices, your language and your email address.
Your account is under Account in the site menu. Your seller page is separate: it's managed from the dashboard.
Signing in
You can sign in with your password, or choose Sign in with an email link instead and use the link we email you. If PerfectPal offers it, Continue with Google works too.
Sign-in and security
Account › Sign-in and security has:
- Two-step sign-in: see Two-step sign-in.
- Change password: at least 10 characters. Changing it signs out your other devices.
- Signed-in devices: each device and when it was last active. Sign out one, or Sign out all other devices.
If you signed up with Google or email links only, set a password first to use two-step sign-in.
Language
Use the language button at the top of any page (Français / English). When you're signed in, your choice is saved on your account, so emails come in that language too, and your dashboard follows it.
Time zone
Dates and times are shown in your browser's time zone. Your seller page's time zone, used for bookings, reminders and statements, is on Your page › Profile.
Changing your email address
Contact support to change the email address on your account. You confirm the change from a link sent to the new address. This protects your account if someone else gets into your inbox or your password.
Leaving a team
If you're on another seller's team, Account › Your account lists the teams you're on, with Leave team.
Updated October 19, 2026
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- Two-step sign-inProtect your account with a code from an authenticator app, and keep backup codes.
- Emails and notificationsChoose which emails you get, one by one or as a daily digest, and what emails PerfectPal staff may send you.
- Your data and privacyWhat buyers see about you, what PerfectPal keeps, campaign codes, and downloading your data.
- Delete your accountWhat happens when you delete your account, what has to be finished first, and what happens to your plan.
- I can't sign inWrong password, no confirmation email, two-step codes that don't work, or "too many attempts".